Service Contracts

Optimize Warranty and Service Contracts

Service Contracts provides an end-to-end solution that addresses warranty and service contract business needs. The software streamlines pricing, quoting, administration and profitability analysis of extended warranty, maintenance and service contracts. It defines coverage parameters, applicability, warranty terms and conditions, and inclusions and exclusions within the system.

Service Contracts Features and Benefits

  • Monitors key revenue and profitability metrics from service contracts

  • Connects all stakeholders across the enterprise throughout the service lifecycle

    • Service management — Define market warranties and service contracts

    • Product development — Define standard product reliability

    • Purchasing and suppliers — Enforce supplier warranties

    • After sales/warranty — Administer systems and reports

  • Enables the rationalization of multiple warranties on the same OEM product in different markets