Medical manufacturing leaders can achieve faster and cheaper service responses. Investment in remote service eliminates dispatch costs while improving device up-time. Predictive service avoids unplanned downtime and service effort. Effective service parts planning avoids downtime by ensuring the right parts are available at the right location. Connected field service gives technicians the product- and part-specific instructions and coaching needed to improve first-time-fix rates.
Medtronic uses remote service monitoring and preventive maintenance to improve patient outcomes.
PTC partners with premier medical device manufacturers to transform their service lifecycle. These medical innovators rely on service solutions to reduce the cost of service and transform service workflows into revenue-generating opportunities.
Drive unprecedented value for your organization by redefining the entire service model.