You, like your customers, want to be more profitable. By analyzing data from connected equipment and other business systems, you’ll understand better how factors like environment, usage and other real world factors impact your products’ performance. This information helps you identify and achieve new revenue streams, such as premium or outcome-based service, and find ways to increase profitability through existing service offerings.
Identifying new revenue streams will:
Trane, an industry leader in heating, ventilation, and air conditioning services, wanted to help their customers operate more effectively and efficiently. Trane uses smart, connected products in their service-centric approach to taking care of customers. They can anticipate and prevent break-fix problems by receiving predictive data and turning it into actionable information before failures occur. This improves product uptime and performance but also increases customer value.
Consult with an expert to discuss how you can drive value by redefining your service model.